Shipping Policy

Last updated: 29 September 2026

At Rosemary Field, we want your order to reach you smoothly and on time. Here is everything you need to know about how we ship.

General Shipping Information

We currently ship throughout the United Kingdom. Shipping options, costs, and delivery times may vary depending on your location and the size/weight of your order.

Processing Time

Orders are typically processed within 2 to 3 business days (Monday to Friday), excluding weekends and bank holidays. During peak seasons or promotional events, processing times may be slightly longer. We will keep you informed of any delays.

Shipping Rates

We offer free shipping on all orders, with no minimum purchase.

Estimated Delivery Times

Here is what to expect once your order is processed:

Processing Time: 2 to 3 business days (Monday to Friday)
Transit Time: 3 to 10 business days (Monday to Friday)
Total Delivery Time: 5 to 13 business days (Monday to Friday)
Order Cutoff Time: 5:00 PM
Time Zone: UK Time (GMT/BST)

Shipping Restrictions

We do not ship to PO Box addresses, BFPO (British Forces Post Office) addresses or restricted areas. Certain items may be subject to shipping restrictions depending on carrier restrictions.

Failed Delivery or Returned Packages

In the event of failed delivery attempts, incorrect address information or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.

Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us immediately by email at info@rosemaryfield.com. We will work with the carrier to investigate the problem and find a solution as soon as possible.